Landmark Systems - Notice history

All systems operational

KEYInfinity - Operational

100% - uptime
May 2024 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024

KEY2Payroll - Operational

100% - uptime
May 2024 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024

Geofolia Hosted - Operational

100% - uptime
May 2024 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024

PearAgri - Operational

100% - uptime
May 2024 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024

Cloud (cloud.landmarksystems.co.uk) - Operational

100% - uptime
May 2024 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024

Cloud 1 (cloud1.landmarksystems.co.uk) - Operational

100% - uptime
May 2024 · 99.93%Jun · 100.0%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024

Cloud 2 (cloud2.landmarksystems.co.uk) - Operational

100% - uptime
May 2024 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024

Dedicated - Operational

100% - uptime
May 2024 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024
99% - uptime

Teamviewer - Operational

TrueLayer - Operational

General Notices - Operational

Notice history

Jul 2024

KEYPrime Update on Shared Servers
  • Completed
    July 28, 2024 at 09:00
    Completed
    July 28, 2024 at 09:00
    Maintenance has completed successfully
  • In progress
    July 26, 2024 at 17:00
    In progress
    July 26, 2024 at 17:00
    Maintenance is now in progress
  • Planned
    July 26, 2024 at 17:00
    Planned
    July 26, 2024 at 17:00

    We have planned a KEYPrime Update to Version 13 on our Shared Servers. During this time, you will be unable to access the shared servers.

Direct Bank Feed Setup with Truelayer
  • Resolved
    Resolved

    This issue has been resolved.

  • Monitoring
    Update

    A fix has been deployed and is being monitored. However, if you are making use of Direct Bank Feed, you may be presented with an error message. If this is the case, please remove the link to your bank feed, and set it up again. This will resolve the error. Alternatively, call us on 01798 877100 for assistance.

  • Monitoring
    Monitoring

    A fix has been deployed and we are monitoring the status.

  • Investigating
    Investigating

    We have become aware of a change in TrueLayer's Open Banking Authentication which is affecting the setup of NEW Direct Bank Feeds only.

    We are liaising with TrueLayer to have this issue resolved urgently and apologise for any inconvenience caused.

    Please note that this issue is only affecting NEW Bank Feed Setups on KEYPrime Accounts. KEYinfinity users remain unaffected and can continue to create new banking connections as per normal.

Jun 2024

MS Office Activation on Cloud1
  • Resolved
    Resolved

    We are pleased to advise that this incident has now been resolved and that services have been stabilised. We apologize for the inconvenience caused.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We have been made aware that MS Office has been deactivated on Cloud1. We are currently working to rectify this as soon as possible. We apologise for any inconvenience this may have caused.

May 2024

Server Offline
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We have received reports that CLOUD1 is down. We are investigating the issue.

TeamViewer Degraded Performance
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    TeamViewer is currently experiencing a major outage. In the meantime, please make use of AnyDesk or Quick Assist.

May 2024 to Jul 2024

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