Landmark Systems - Notice history

All systems operational

KEYInfinity - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

KEY2Payroll - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

Geofolia Hosted - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 98.91%

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Jul 2024
Aug 2024
Sep 2024

PearAgri - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 99.65%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

Cloud (cloud.landmarksystems.co.uk) - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

Cloud 1 (cloud1.landmarksystems.co.uk) - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

Cloud 2 (cloud2.landmarksystems.co.uk) - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

Dedicated - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024
99% - uptime

Teamviewer - Operational

TrueLayer - Operational

Notice history

Sep 2024

Geofolia Sign In
  • Resolved
    Resolved

    This issue has been resolved.

  • Monitoring
    Monitoring

    This issue has now been resolved and we are continuing to monitor.

  • Investigating
    Investigating

    We have been informed that users are unable to sign into Geofolia at present.

    We are working to resolve this issue, and will provide updates as soon as possible. We apologise for the inconvenience caused.

Aug 2024

Office Activation on Cloud 1
  • Resolved
    Resolved

    This issue has been resolved.

  • Monitoring
    Monitoring

    This issue has been reported as resolved and we are continuing to monitor.

  • Investigating
    Investigating

    We are aware of a Microsoft Office Activation Issue on Cloud 1. This is currently being attended to and updates will be provided in due course. We do apologize for any inconvenience this may cause.

PearAgri outage
  • Resolved
    Resolved

    The issue has been identified and resolved inside of PEAR

  • Monitoring
    Monitoring

    PEAR is accessible again, we will continue to monitor the situation

  • Investigating
    Investigating

    PEAR is inaccessible, we are working on resolving now

  • Monitoring
    Monitoring

    PearAgri is now accessible

  • Investigating
    Investigating

    PearAgri cannot be accessed at the moment.

Jul 2024

KEYPrime Update on Shared Servers
  • Completed
    July 28, 2024 at 09:00
    Completed
    July 28, 2024 at 09:00
    Maintenance has completed successfully
  • In progress
    July 26, 2024 at 17:00
    In progress
    July 26, 2024 at 17:00
    Maintenance is now in progress
  • Planned
    July 26, 2024 at 17:00
    Planned
    July 26, 2024 at 17:00

    We have planned a KEYPrime Update to Version 13 on our Shared Servers. During this time, you will be unable to access the shared servers.

Direct Bank Feed Setup with Truelayer
  • Resolved
    Resolved

    This issue has been resolved.

  • Update
    Update

    A fix has been deployed and is being monitored. However, if you are making use of Direct Bank Feed, you may be presented with an error message. If this is the case, please remove the link to your bank feed, and set it up again. This will resolve the error. Alternatively, call us on 01798 877100 for assistance.

  • Monitoring
    Monitoring

    A fix has been deployed and we are monitoring the status.

  • Investigating
    Investigating

    We have become aware of a change in TrueLayer's Open Banking Authentication which is affecting the setup of NEW Direct Bank Feeds only.

    We are liaising with TrueLayer to have this issue resolved urgently and apologise for any inconvenience caused.

    Please note that this issue is only affecting NEW Bank Feed Setups on KEYPrime Accounts. KEYinfinity users remain unaffected and can continue to create new banking connections as per normal.

Jul 2024 to Sep 2024

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